Frequently Asked Questions

No we are not a sequence club. We release new sequences at a relatively low volume and all sequences are purchased a la carte. Please like our Facebook page or join the Facebook group to stay up to date on new releases and special sale pricing.

It’s true that our mega tree design is unique with its bottom skirt, but we’ve made it really easy to map over. Our tree is made up of a mega tree model, a spinner model and several mega tree shadow models. Anyone who wants to build a tree similar to ours can use those models for mapping. For the majority of people we have created a simple way to map over the mega tree with the inclusion of a Mega Tree 180 and Mega Tree 360 model. These models are in the sequence xml file and will be displayed as available models to import from during the mapping process. You can simply ignore all the other mega tree models and import either the Mega Tree 180 or Mega Tree 360 model depending on what you have in your display. That’s all there is to it. Just map either the 180 or 360 mega tree model to your tree and forget about the other stuff.

Even with the latest 3D printers, 3D printing itself is a slow process. Mounts such as the Rosa Wreath, SpinReel and Steampunk take upwards of 40 hours of printing time. We also print our mounts with higher infill percentages to increase strength and durability. Total printing costs must factor in printer wear and maintenance, electricity costs as well as occasional print failures in addition to the obvious material cost. Be assured though that our costs are always substantially cheaper than finding a 3D printing manufacturer to print parts for you.

A majority of our production work is made to order somewhat like an airplane manufacturer. As such the printers are often booked out weeks in advance fulfilling earlier orders, this is especially true as the Christmas season approaches. It is best to contact us with your desired order and we can provide you with a specific timeline when the order can be manufactured. Usually it is between 1-3 weeks, but can vary depending on the season.

Yes! Those looking to purchase multiple parts or mounts can reach out to us ahead of time to inquire about a bulk order discount on your order.

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